Privacy Policy

01 Data Controller

ck6777 acts as the data controller for all personal data collected through the platform. As data controller, ck6777 determines the purposes and means by which personal data is processed. For any questions relating to data processing or to exercise your data subject rights, you may contact us at any time:

• Email: [email protected]
• Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)

02 How We Collect Personal Data

ck6777 collects personal data through the following channels:

• Direct interactions: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, or contacting our support team.
• Automated technical collection: When you visit or use the ck6777 platform, we automatically collect technical and usage data including IP address, device identifiers, browser type, session timestamps, and navigation data through cookies and similar tracking technologies.
• Third-party sources: We may receive identity verification data from third-party verification providers, and fraud-signal data from payment processors such as bKash, Nagad, Rocket, Upay, Visa, and Mastercard, to the extent necessary to validate transactions and prevent financial crime.

03 Legal Basis for Processing

ck6777 processes personal data on one or more of the following legal bases, depending on the nature of the processing activity:

• Contract performance: Processing necessary to create and manage your account, process deposits and withdrawals, and deliver the gaming and betting services you have requested.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML) regulations, age verification requirements, financial record-keeping obligations, and fraud prevention duties.
• Legitimate interests: Processing for fraud detection, platform security monitoring, service analytics, and responsible gaming monitoring — where such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications, including promotional emails and SMS messages, where you have provided explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

04 How We Use Your Data

ck6777 uses the personal data it collects for the following specific purposes:

• Creating, managing, and securing your ck6777 account, including password recovery and two-step verification.
• Verifying your identity and age (21+) in accordance with our responsible gaming obligations, using NID-based verification where required prior to processing withdrawals.
• Processing deposits and withdrawals in Bangladeshi Taka (BDT) through bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate financial transaction records.
• Detecting and preventing fraudulent activity, money laundering, multi-accounting, and other forms of prohibited conduct as defined in our Terms & Conditions.
• Providing customer support and resolving account disputes, using communications records to ensure accurate and fair outcomes.
• Monitoring gameplay patterns to identify signs of problem gambling and, where appropriate, proactively contacting players to offer responsible gaming tools such as deposit limits or self-exclusion.
• Sending transactional communications — including deposit confirmations, withdrawal notifications, and account security alerts — that are necessary for the operation of your account.
• Sending promotional communications — including bonus offers, tournament announcements, and seasonal promotions related to events such as BPL, IPL, and T20 World Cup — where you have provided consent to receive marketing.
• Improving the platform through aggregated, anonymised analytics on user behaviour, game performance, and technical infrastructure.

05 Sharing of Personal Data

ck6777 does not sell, rent, or trade personal data to third parties. We share personal data only in the following limited circumstances:

• Payment processors: Financial data is shared with payment service providers — including bKash, Nagad, Rocket, Upay, Visa, and Mastercard — solely to process your deposit and withdrawal transactions. These providers process data in accordance with their own privacy and security standards.
• Identity verification providers: Identity and age verification data may be shared with third-party verification services to fulfil our 21+ verification obligations.
• Game providers: Technical and gameplay data may be shared with certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, for the purpose of delivering their games and investigating disputed game rounds.
• Fraud prevention and AML partners: Where required to detect or prevent financial crime, we may share relevant data with anti-fraud or anti-money laundering service providers operating under strict confidentiality obligations.
• Legal and regulatory authorities: ck6777 will disclose personal data to law enforcement, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so, or where disclosure is necessary to protect the rights and safety of ck6777 or its players.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ck6777's business, personal data held by ck6777 may be transferred to the acquiring entity, subject to equivalent privacy protections.

All third-party service providers engaged by ck6777 are contractually required to process personal data only in accordance with our instructions and to maintain appropriate technical and organisational security measures.

06 Cookies & Tracking Technologies

ck6777 uses cookies and similar tracking technologies to operate the platform, remember your session, and analyse usage patterns. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies and security tokens. They cannot be disabled without affecting platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, across sessions.
• Analytics cookies: Used to collect aggregated, anonymised data about how players interact with the platform, which we use to improve performance and user experience.
• Marketing cookies: Used to deliver relevant promotional content about ck6777 offers where you have consented to marketing communications. These cookies do not track activity on third-party websites.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from accessing certain areas of the platform.

07 Data Retention

ck6777 retains personal data for the following periods, after which data is securely deleted or anonymised:

• Account and identity data: Retained for a minimum of five years following permanent account closure, to comply with financial record-keeping and AML obligations.
• Transaction records: Retained for a minimum of five years from the date of the transaction, in accordance with financial regulation requirements.
• Support communications: Retained for three years from the date of the most recent interaction, for dispute resolution and service quality purposes.
• Marketing consent records: Retained for the duration of the marketing relationship plus two years following withdrawal of consent, as evidence of lawful processing.
• Technical and usage data: Retained in anonymised or aggregated form indefinitely for platform improvement purposes. Identifiable technical data is deleted within 12 months of collection.

Where a legal obligation, regulatory investigation, or legal dispute requires data to be retained beyond the above periods, ck6777 will preserve the relevant data until the obligation or proceeding is resolved.

08 Your Data Subject Rights

As a player on the ck6777 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]. Requests will be acknowledged within 5 business days and resolved within 30 calendar days.

• Right of access: You may request a copy of the personal data ck6777 holds about you, along with information about how it is being processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data held on your account.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements that may prevent immediate deletion.
• Right to restriction: You may request that processing of your personal data be restricted in certain circumstances, such as while an accuracy dispute is being resolved.
• Right to data portability: Where processing is based on consent or contract performance, you may request a machine-readable copy of your personal data for transfer to another service provider.
• Right to object: You may object to processing based on legitimate interests, including profiling for marketing purposes, at any time. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

09 Data Security

ck6777 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and ck6777 servers.
• Encrypted storage of sensitive data including identity verification documents and financial transaction records.
• Access controls limiting internal staff access to personal data on a strict need-to-know basis.
• Regular security assessments and vulnerability monitoring of the ck6777 platform infrastructure.
• Optional two-step verification for player accounts to reduce the risk of unauthorised access.

While ck6777 takes all reasonable steps to protect your data, no digital platform can guarantee absolute security. Players are encouraged to use strong, unique passwords and to enable two-step verification to protect their accounts. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, ck6777 will notify affected players without undue delay.

10 Children & Minors

The ck6777 platform is strictly intended for individuals aged 21 and above. ck6777 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the platform, please contact us immediately at [email protected].

11 Changes to This Policy

ck6777 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the platform prior to the change taking effect. The updated policy will be published on this page with a revised effective date. Continued use of the ck6777 platform after the effective date of any revision constitutes your acceptance of the updated policy. Players are encouraged to review this page periodically.

For any questions or concerns about this Privacy Policy or the way ck6777 handles your personal data, please contact our support team at [email protected], available 24 hours a day, 7 days a week at Bangladesh Standard Time (BST, UTC+6).